Associate Vice President, Senior Product Specialist, Application Support Greater Melbourne, Australia Area

The Company is seeking a Senior Product Specialist to join their team. The successful candidate will be responsible for ensuring that clients are maximizing the use of the company's products, with a focus on system configuration, database administration, batch processing, performance tuning, and system integration testing with external vendors. This role is pivotal in the delivery of next-generation infrastructure and the use of emerging technologies. Key responsibilities include problem analysis, providing training, root cause assessment, and recommending solutions, as well as identifying and testing workarounds for software issues. The role also involves following standard procedures, conducting research, and maintaining detailed logs of customer interactions. Applicants for the Senior Product Specialist position at the company should possess a BA/MS degree in a technical field and have a minimum of 5 years' experience on database platforms with software application packages. A strong background in financial services technology, particularly in the areas of fixed income and equity financial instruments, is essential. The ideal candidate will have at least 2 years of hands-on experience with the company's investment management system, a working knowledge of SQL, and experience with database administration, programming, and SQL development. Proficiency in operating system principles, data structures, and three-tier application architecture is required, as is exposure to object-oriented programming languages. The role demands strong communication, problem-solving, and analytical skills, as well as the ability to work both independently and as part of a team.

Hiring Company

State Street