Chief of Staff to the Group Chief Operating Officer (COO)

The Company is seeking a Chief of Staff to the Group Chief Operating Officer (COO) to translate strategic priorities into coordinated execution and measurable outcomes. The role shapes the COO’s agenda, integrates operational, technology, data, AI, and transformation portfolios, and oversees governance, investment priorities, resource allocation, and value realization. Responsibilities include driving cross-functional initiatives, resolving dependencies and delivery barriers, supporting operational and underwriting effectiveness, and coordinating risk, resilience, audit, and remediation activities. The Chief of Staff also prepares executive and board materials, supports decision-making, and promotes accountability across the COO organization. Candidates should bring senior leadership experience in operations, strategy, transformation, technology, data and analytics, AI, or enterprise program leadership, ideally within a complex, regulated financial services or insurance environment. They must have a record of leading large cross-functional initiatives and influencing senior executives without direct authority. Strong commercial, financial, operational, and strategic judgment is required, along with working knowledge of technology, data, AI, governance, risk, and organizational design. Excellent executive communication, stakeholder management, value realization, and constructive challenge skills are essential.