Vice President, Client Service Account Management Greater Plano, TX Area
About the Role
Greater Plano, TX Area (On-site)(Plano, Texas)
The Company is seeking a Vice President of Client Service Account Management to lead service delivery for a portfolio of large, complex corporate clients. The role focuses on providing a consistent, high-quality client experience, serving as a trusted advisor, and acting as the central point for resolving and escalating service issues. The successful candidate will identify service gaps and opportunities, contribute to product enhancements and service plans, and help advance digital and AI-enabled service capabilities. They will also communicate complex issues clearly and support clients in understanding relevant risk, legal, regulatory, and cybersecurity requirements. Candidates should have at least five years of relevant industry or functional experience and a strong understanding of core treasury services. The role requires clear, confident written and verbal communication, effective time management, and the ability to balance competing priorities while meeting commitments. Applicants should be skilled at partnering with internal colleagues and external clients, applying sound judgment, and evaluating risk. Flexibility with working hours and comfort using virtual connectivity tools to meet business needs are also required.
Functions:
- Account Management/Optimization
About the Company
Diverse financial services firm & investment bank
Industry
Financial Services
Type
Public Company (JPM)
Age
employees
10,001+