Interim Head of Financial Crime Operations Transformation Greater Manchester, United Kingdom Area

The Company is seeking a Head of Financial Crime Operations Transformation to lead operational delivery and transformation across anti-money laundering, counter-terrorist financing, and customer due diligence functions. The role oversees alert handling, case reviews, resourcing, and operational performance measures, while strengthening controls through risk-based approaches and reducing false positives. The successful candidate will partner with risk, compliance, product, engineering, data, and commercial teams to implement initiatives and regulatory changes. They will also drive process improvements, support effective governance, and foster a collaborative, accountable problem-solving culture. Candidates should bring deep knowledge of UK financial crime regulations and guidance, including money laundering requirements, industry guidance, politically exposed persons, and sanctions. They need a proven record of transforming financial crime operations and risk frameworks in regulated banking, alongside technical understanding of models, data, management information, statistical analysis, and operational workflows. Strong leadership, communication, analytical, and change-management skills are essential, as is the ability to make transparent, risk-informed decisions and maintain a customer-focused approach.

Hiring Company

Starling Bank