Associate Vice President, Front Office Specialist, Client Enablement Greater Sydney, Australia Area

The Company is seeking an Associate Vice President, Front Office Specialist, Client Enablement to support clients after implementation of investment management systems. Responsibilities include gathering and documenting requirements, configuring applications to meet business and technical needs, training users, testing workflows, and troubleshooting issues with internal support teams. The specialist will advise clients on best practices, maintain issue tracking and status reports, and identify potential product improvements. The role also involves communicating defects, validating fixes, and coordinating resources to deliver client requirements. Candidates should have 5–10 years of hands-on experience implementing or supporting mission-critical financial solutions, ideally within a consultancy, software provider, or financial institution. Strong knowledge of investment management workflows and multiple asset classes is required, with experience in front-, middle-, or back-office systems particularly relevant. Technical familiarity with multi-tier architectures, relational databases, SQL, FIX, and reporting tools is valued, alongside strong customer service, communication, analytical, and time-management skills. A four-year degree in a business or technical field is required; an advanced degree or relevant industry certification is an advantage.

Hiring Company

State Street