Head of Growth & Operations

The Company is seeking a Head of Growth & Operations to lead day-to-day business performance across strategy, growth, data, systems, and operational execution. Responsibilities include managing P&L visibility and margins; driving acquisition, retention, pricing, and membership performance; and reviewing KPIs to identify business priorities. The role also oversees marketing channels, customer journeys, reporting dashboards, and standard operating procedures, while coordinating product priorities and external partners. The successful candidate will manage distributed operations and customer service teams, coach direct reports, and establish clear handoffs so the team can operate effectively. Candidates should have 5–8 years of experience, including at least three years in a growth-stage startup, and a demonstrated record of growing and scaling a business through measurable results. Experience in a marketplace, consumer technology, or another two-sided business is preferred, along with P&L exposure, strong analytical skills, and experience managing distributed teams or multiple workstreams. The role calls for an independent, proactive operator who communicates clearly, works effectively amid ambiguity, and uses data to guide decisions. Fluency in English is essential; Arabic is an advantage.