Head of IT Operations

The Company is seeking a Head of IT Operations to take on a pivotal leadership role in the continuous improvement of its global IT infrastructure and operational services. The successful candidate will be responsible for the reliability, security, scalability, and performance of the IT landscape, leading internal teams, and managing strategic technology partners. This role demands a strong background in IT operations, infrastructure management, and service delivery, with a focus on enterprise IT environments and operational governance. The Head of IT Operations will also be tasked with driving continuous service improvement, managing hybrid infrastructure environments, and ensuring the high availability of enterprise IT services. Applicants for the Head of IT Operations position at the company should have a proven track record in similar leadership roles, with experience in managing technical teams and external providers. The role requires a leader with excellent stakeholder management, communication skills, and the ability to mentor technical teams across international environments. A strong technical background is essential, including experience with ITIL-based service management practices and a range of technologies such as Microsoft Azure, Microsoft 365, Active Directory, Windows Server, Linux, VMware, and various networking and security solutions. The ideal candidate will be fluent in English, have strong analytical and problem-solving capabilities, and be adept at aligning IT operations with strategic business objectives.