Head of Operations (Global Markets)

The Company is in search of a Head of Operations for its Markets and Securities Services division. This senior leadership role is pivotal in driving the operational strategy, ensuring the highest standards of service delivery, and maintaining robust risk management. The successful candidate will be responsible for the end-to-end operations in Thailand, with a focus on continuous process improvement, and will have the opportunity to influence a large, diverse team and work closely with senior stakeholders across the region. Key responsibilities include overseeing complex workflows, collaborating with cross-functional teams to implement strategic changes, and championing process improvements to enhance efficiency and compliance. The role also involves providing senior management oversight, managing operational risk, and being the primary point of contact for local stakeholders on operational matters. Candidates for the Head of Operations position should have a background in finance industry operations, preferably within investment banking or securities services, with a strong understanding of product offerings and client requirements. The role requires exceptional communication skills, the ability to manage risks effectively, and a proven track record in people management and driving process improvements. The ideal candidate will be adept at balancing competing priorities, be resilient in the face of change, and demonstrate a commitment to upholding the organization's values. The company is known for its inclusive workplace, professional development opportunities, and supportive leadership, and is seeking a leader who can make a meaningful impact and contribute to the community of the organization.