Vice President, Head of Change Management

The Company is seeking a VP - Head of Change Management to lead its nation-wide network change management function. The successful candidate will be responsible for the safe, controlled, and timely implementation of all planned network changes across the national telecom infrastructure. This role is pivotal in ensuring service continuity while facilitating rapid network modernization, technology rollouts, cloud transformation, and operational automation. The VP will own governance, change risk, execution quality, operational readiness, and continuous process improvement to protect customer experience and business revenue. Key responsibilities include defining the change management strategy, driving automation-led transformation, and improving operational maturity through digitalization. Candidates for this role at the company should have a minimum of 15 years of total working experience, with at least 5 years in managing centralized NOC change management at a national scale, covering multiple technology domains. The role requires a B.E./B.Tech in Electronics, Telecommunications, or a related field, with ITIL v3 or v4 Foundation certification preferred. The ideal candidate will have a strong background in telecom network change management, ITIL service management, multi-domain NOC operations, network automation, and digitalization. Behavioral and leadership competencies such as stakeholder management, strategic thinking, and data-driven decision-making are essential, as is a proven track record in cross-functional leadership, people development, and change leadership.