Vice President, Property & Casualty Insurance Operations Greater Charlotte, NC Area

The Company is seeking a Vice President for Property and Casualty Insurance Operations to lead and manage all client management activities and personnel within its commercial and personal lines departments. The successful candidate will be responsible for department leadership, technology optimization, quality assurance, staff development, and strategic planning. This role demands a leader with a minimum of 10 years' commercial property and casualty insurance experience, a proven track record in organizational oversight, and an active P&C insurance license. The VP will be tasked with developing a best-in-class service platform, monitoring and improving the client experience, and resolving complex client issues. They must also be adept at partnering with sales leadership, championing an employee-ownership culture, and fostering a client-focused, professional development environment. Applicants for the Vice President position at the company should have a strong background in managing insurance agency client service teams and improving operational efficiencies. The role requires the ability to operate in a fast-paced environment, excellent communication, problem-solving, and conflict resolution skills, and a commitment to the core values of the organization. The VP will be expected to oversee the effectiveness of agency management systems, adopt automation tools, and ensure data accuracy and reporting. Strategic planning is a key aspect of the role, involving collaboration with senior leadership on growth initiatives and annual planning to enhance the company's culture and expand business opportunities. The ideal candidate will be a dynamic leader with a passion for client service and a proven ability to drive the success of a property and casualty insurance operations division.

Hiring Company

JAMES A SCOTT & SON INC