Vice President, Client Service Manager Greater Dublin, Ireland Area
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About the Role
Greater Dublin, Ireland Area (On-site)(Dublin, Ireland)
The Company is seeking a Client Service Manager to join their team. The successful candidate will be responsible for leading a diverse client service team, ensuring the delivery of high-quality service, and driving operational efficiency through strategic planning and process automation. This role requires expertise in anti-fraud strategies to protect clients and the bank, as well as the ability to interpret client needs, identify trends, and innovate solutions. The Client Service Manager will also be instrumental in fostering strong relationships with internal stakeholders and clients, and will be expected to have advanced skills in conflict management, digital literacy, and market product knowledge. Applicants for the Client Service Manager position at the company should have a proven track record in implementing anti-fraud strategies within a banking environment, and a strong background in strategic planning and process automation. Advanced skills in conflict management, digital literacy, and market product knowledge are essential. The role also demands a focus on continuous improvement, the ability to engage with diverse clients, and experience in mentoring team members. While not mandatory, extensive experience in the banking or financial services industry, particularly in commercial or investment banking, is preferred. The company is an equal-opportunity employer that values diversity and inclusion.
Functions:
- Operations
- Human Resources
About the Company
Diverse financial services firm & investment bank
Industry
Financial Services
Type
Public Company (JPM)
Age
employees
10,001+
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