Vice President of Operations Greater London, United Kingdom Area

The Company is seeking a Vice President of Operations to turn an acquisition-led strategy into consistent, high-quality execution across operations and external partners. The role will design and run the operating model, lead post-acquisition integration, and improve end-to-end completion performance, efficiency, and customer certainty. Responsibilities include establishing governance, decision rights, and performance measures; setting partner standards and accountability; and working with product, technology, and data teams to prioritize automation. The VP will strengthen operational controls, build and develop the operations organization, and use data-driven improvement cycles to address process failures and operational risks. Candidates should have 3–5 years of operations leadership experience in a fintech startup or scale-up, with proven post-acquisition integration expertise and experience managing delivery models that depend on external partners. Strong data fluency and a track record of building accountability, operating cadence, and execution pace in ambiguous environments are essential. Experience in regulated settings and high-stakes customer journeys is valued, as is formal program-delivery training or equivalent practical experience. The ideal candidate is structured, detail-oriented, action-focused, and able to communicate complex issues clearly while balancing delivery speed with sound risk judgment.

Hiring Company

OneDome