Vice President, HR, Operations Governance & Controls Greater New York City, NY Area

The Company is seeking a VP, HR - Operations Governance and Controls to join their team. The successful candidate will be a strategic partner, delivering on key talent priorities within the Operations function. This includes strategic workforce planning, career and skill development, HR operational excellence, employee experience and engagement, and performance management. The role involves providing proactive HR business partnership, creating and delivering effective HR solutions, and managing complex, strategic business challenges. The VP will also be responsible for promoting a culture that supports the company's values, driving culture shifts, and ensuring meaningful engagement plans are executed. Applicants must have a Bachelor's degree and a minimum of 6 years' of increasing HR business partner experience, or a Master's degree with at least 10 years' of increasing HR leadership experience. The role requires a candidate with a proven track record in coaching, employee relations, and conflict resolution, as well as experience in supporting executive-level clients and a geographically diverse, matrixed client group. The ideal candidate will have a background in financial services or customer service organizations, experience in a regulated industry with process governance expertise, and excellent communication, interpersonal, and organizational skills. Strong influence, change management skills, and the ability to drive HR processes in a fast-paced, high-change environment are essential.

Hiring Company

Synchrony