Vice President, Process Excellence & Standardization Greater New York City, NY Area

The Company is seeking a Vice President for Process Excellence and Standardization within its global Law Department. This strategic leadership role is pivotal in the transformation of legal services, with a focus on operational excellence, technology enablement, and data-driven decision-making. The successful candidate will be responsible for leading the design, optimization, and standardization of legal processes, with the aim of simplifying, harmonizing, and modernizing workflows. Key responsibilities include developing and executing a comprehensive process excellence strategy, establishing enterprise standards, and driving a culture of simplification and operational discipline. The role also involves process engineering, workflow design, and partnering with technology and analytics teams to ensure that process designs are effectively translated into scalable technology solutions. Applicants for this role at the company should have a deep background in process excellence, business transformation, and operations, with a proven track record of leading large-scale process redesign and operational transformation initiatives. Expertise in process optimization methodologies such as Lean, Six Sigma, Design Thinking, and Agile is essential. The role requires strong leadership and collaboration skills, the ability to influence senior executives, and a focus on continuous improvement. A Bachelor's degree in a relevant discipline is required, with advanced credentials such as an MBA, Six Sigma Black Belt, or Lean certification being preferred. The ideal candidate will have experience in legal operations technologies and a strong understanding of process analytics and performance metrics.

Hiring Company

MasterCard