Chief Program & Impact Officer (CPIO)

The Company is seeking a Chief Program & Impact Officer to partner with the CEO in leading mission delivery and implementing an organization-wide theory of change. The role will integrate programs into a coherent, measurable, patron-centered continuum and translate board priorities into program strategy. Responsibilities include overseeing education and employment, social services, community engagement, meal-site, and other mission programs; strengthening referrals and coordination; and defining outcome frameworks, KPIs, and data standards. The officer will lead performance reviews, set strategy for education and workforce pathways, develop program leaders, manage budgets in partnership with finance leadership, and represent the organization with community partners, employers, funders, and the board. Candidates should have a bachelor’s degree in a relevant field or equivalent experience, along with at least 10 years of progressive leadership experience overseeing multiple programs, strategy execution, and staff. They should be skilled at turning mission and strategy into integrated services, measurable outcomes, and management accountability, and at using data, participant feedback, and evaluation findings to improve programs and communicate impact. Strong executive communication, facilitation, judgment, and change-management skills are required, as is a commitment to equitable, trauma-informed, strengths-based, participant-centered practice. A master’s degree, experience leading multi-service nonprofit or workforce-development programs, and experience with board presentations or fundraising and grant development are advantageous.