The Company is seeking an Assistant Vice President, Applications Support Senior Analyst with a strong background in providing technical and business support for application users. The successful candidate will be responsible for maintaining application systems, managing their operating environments, and ensuring stability, quality, and functionality in line with service level expectations. This role requires a seasoned professional with at least 7 years of experience in an application support role, including experience in installing, configuring, and supporting business applications. The candidate should have a good understanding of programming languages, be adept at problem management, and possess advanced analytical and communication skills. Key responsibilities for the role include start-of-day checks, continuous monitoring, risk reconciliations, and the development of technical support documentation. The role also involves assessing the risk and impact of production issues, engaging in post-implementation analysis, and participating in application releases. The ideal candidate will have the ability to operate with a limited level of direct supervision, act as a subject matter expert, and demonstrate sound judgment in business decisions. A Bachelor's degree or equivalent experience is required, and the candidate should be able to effectively share information with team members and other technology groups, as well as communicate technical issues in a manner that is understandable to non-IT staff.

Hiring Company

Citi