The Company is seeking a Senior Application Support Analyst to join their dynamic team. The successful candidate will be responsible for maintaining the production environment of reconciliation applications, ensuring the highest levels of observability, resiliency, and recoverability. This role is pivotal in providing technical and business support to users, driving stability, and efficiency improvements. The ideal candidate will have 6-10 years of production support experience, with a preference for those who have worked with reconciliation applications. Key technical skills include Unix/Linux, Shell scripting, monitoring tools, log aggregation tools, Oracle, Hadoop, Apache Spark, Hive, Starburst, middleware solutions, and programming languages such as Java. The role requires a professional with strong problem-solving abilities, a proactive approach to learning new technologies, and excellent communication skills. As a Senior Application Support Analyst, you will be part of a global team, working closely with colleagues in different regions to ensure 24/7 support of critical applications. The role demands a calm and analytical demeanor when dealing with major incidents and a focus on championing stability initiatives. The candidate should be adept at incident and problem management, with the ability to assess risk and impact and escalate appropriately. The position offers the opportunity to work with advanced technologies and to develop a broad range of technical and soft skills. A Bachelor's degree or equivalent experience is required, and exceptional candidates with the necessary skills and experience will also be considered.

Hiring Company

Citi