The Company is seeking a Head of Fleet Management to oversee the long-term sustainability, scalability, and operational health of its rider ecosystem. This leadership role is pivotal in owning the strategy and execution of rider growth, lifecycle management, governance, compliance, and operational excellence. The successful candidate will be responsible for maintaining a healthy, engaged, and compliant fleet that can support business growth. Key responsibilities include rider growth planning and execution, leading acquisition, retention, and reactivation strategies, and managing the onboarding journey for new riders. The role also involves partnering with local and regional stakeholders to build scalable systems, drive continuous improvement, and strengthen the company's position as the preferred platform for delivery partners. Applicants for the Head of Fleet Management position at the company should be experienced leaders with a strong operational background, particularly in operations management. The role requires a candidate with at least 7 years' of experience in this area, who can demonstrate exceptional analytical and problem-solving skills, and the ability to leverage data to drive decision-making and operational improvements. The ideal candidate will thrive in a fast-paced, dynamic environment, and possess excellent stakeholder management and communication skills. Responsibilities also include working with functional counterparts to establish and maintain governance frameworks, and proactively managing operational and regulatory risks in partnership with legal, public affairs, and operations teams.

Hiring Company

Delivery Hero