Vice President, Client Success Remote (anywhere in United States)

The Company is seeking a Vice President for Client Success in the West region. The successful candidate will be at the forefront of the company's mission to revolutionize employer-sponsored healthcare, leading a team dedicated to strengthening and growing key client relationships. This role is pivotal in shaping client strategy, driving retention and expansion, and partnering across the organization to deliver solutions that create lasting value. The Vice President will be responsible for leading and developing a team of Client Success Directors and Associate Client Success Directors, building trusted relationships with executive-level client stakeholders, and identifying opportunities to expand existing accounts. A strong background in client success, account management, or related business experience is essential, with a preference for candidates with healthcare industry knowledge. Applicants for the Vice President, Client Success role at the company should have a Bachelor's degree in business administration or a related field, with an MBA being preferred. A minimum of 5 years' experience in a relevant business role, along with a proven track record of leading and developing teams, is required. The ideal candidate will have a strong business acumen, the ability to connect client strategy to commercial and financial outcomes, and a demonstrated ability to influence senior and executive-level decision-makers. The role demands a leader with excellent communication, presentation, and problem-solving skills, who is capable of operating autonomously in a dynamic, multi-state environment. Extensive travel, including overnight and occasional weekend commitments, is also a key aspect of the position.

Hiring Company

CareATC