Chief Operating Officer (COO)

The Company is in search of a Chief Operating Officer to spearhead its operational transformation during a significant growth phase. The successful candidate will be responsible for designing and executing operational strategies that align with regional growth objectives, particularly in the areas of scaling volume, expanding markets, and consolidating processes within a physical-digital business model. This includes leading and scaling multi-country logistics operations, optimizing costs, and ensuring a seamless customer experience across all channels. The role also involves overseeing refurbishment and quality control, managing operational finance in collaboration with the finance team, and leading a large, diverse team with a focus on developing operational talent and fostering a high-performance culture. Applicants for the Chief Operating Officer position at the company should have a minimum of 8 years' experience in operations, with at least 3 years in senior or C-level leadership roles, preferably in high-growth environments such as e-commerce, logistics, retail, or technology. The role requires a proven track record in scaling complex multi-country operations, strong P&L management skills, and the ability to lead large teams across multiple countries. The ideal candidate will be extremely results-oriented, data-driven, and possess a hands-on profile with the ability to delve into details when necessary. Experience in strategic consulting is desirable, and the candidate should demonstrate systems thinking, leadership of diverse teams, and a tolerance for ambiguity in rapidly changing environments.