Head of Field Service

The Company is seeking a Head of Field Service Japan to oversee and lead the field service operations. The successful candidate will be responsible for managing and developing a team of field service engineers, ensuring operational excellence, and driving customer satisfaction. This role involves optimizing resource utilization, managing field service budgets, and supporting the service quotation process. The Head of Field Service will also be tasked with analyzing workforce utilization, ensuring compliance with EHS standards, and promoting a strong safety culture within the team. Applicants for the Head of Field Service Japan position at the company should have a Bachelor’s degree or above in engineering, business administration, or a related field, or equivalent. A background as a field service engineer in the manufacturing industry is essential, along with prior experience in a leadership role within a field service or manufacturing environment. The role requires knowledge of safety regulations and practices relevant to field service operations, as well as proficiency in using field service management software and tools. The ideal candidate will be fluent in English and possess the skills necessary to drive continuous improvement initiatives and support cross-functional collaboration in field service operations.