The Company is in search of a Vice President of Global Managed Services with a strong operational and technical background to lead and enhance its globally distributed team. The successful candidate will be responsible for global program management, operational excellence, and executive client partnership. This role demands a leader who can inspire and mentor a large team of AEM architects, engineers, and service delivery managers, ensuring the highest standards of operational rigor and commercial ownership. The VP will also be tasked with establishing robust governance frameworks, acting as the sponsor for high-value client relationships, and driving the adoption of modern technologies, particularly in the realm of AI and generative AI, to maximize client impact. Candidates for this role at the company should have a minimum of 15 years' leadership experience, with a proven track record in technology consulting, IT leadership, or enterprise program management. The role requires a deep understanding of CMS, commerce, and AI platforms, with a focus on modern and headless architectures. The ideal candidate will have a background in either deep tech/architecture or enterprise AEM implementations, and a competitive edge in AEM and CMS mastery. The VP will be expected to continually refine and innovate the managed services framework, ensuring it embraces AI orchestration and modern deployment strategies. A strong commercial acumen, including experience in owning portfolio margin and P&L, is essential, as is the ability to pivot between high-level digital strategy and technical execution.

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