The Company is seeking a VP - Sales Shared Services Lead for its Client Business CoE. This pivotal role is focused on leading and enhancing sales shared services capabilities to support sales and client servicing teams, with the ultimate goal of maximizing the effectiveness of client relationship management and contributing to asset growth and retention. The successful candidate will be responsible for the delivery of quality, capacity planning, and stakeholder outcomes across various shared service activities, including client reporting, DDQs/RFIs, client onboarding, and sales support. A client-centric approach, in-depth knowledge of the company's solutions and strategies, and the ability to assess product positioning to meet client needs are essential. Key responsibilities for this role include service delivery ownership, transformational delivery, people leadership, operating model design, continuous improvement, capacity planning, and performance management. The role also demands a strong focus on stakeholder management, partnership, and risk, controls, and governance. The ideal candidate will have a post-graduation/MBA qualification, over 10 years' experience in the asset management and capital markets industry, and a proven track record in client relationship management, client servicing, and sales support for asset management clients. Analytical and critical reasoning skills, an automation mindset, experience in transformation projects, and excellent communication and interpersonal skills are also required. The role is suited to a proactive, positive individual with the ability to multitask, work under pressure, and build and maintain global team relationships.

Hiring Company

HSBC