The Company is seeking a Head of Internal Operations to take on a key leadership role in the internal sales department. The successful candidate will be responsible for the operational and strategic management of the department, including the leadership and development of the internal sales team. This role is pivotal in ensuring the smooth functioning of sales-related processes and will involve direct interface management between customer service, supply chain, sales, and international partners. The Head of Internal Operations will also be tasked with analyzing sales-related data, project and contract management, and supporting the team in the event of supply bottlenecks to prioritize customer service. Applicants for the Head of Internal Operations position at the company should have a completed commercial training or university degree with a focus on retail or supply chain, at least 5 years' of experience in internal sales or customer service, and initial management experience. The role requires strong leadership, communication, and assertiveness skills, as well as proficiency in SAP, Excel, and ideally Power BI. A structured, solution-oriented approach, and the ability to work in a fast-paced, dynamic environment are essential. The company values a hands-on mentality, and the role offers a diverse and challenging opportunity at the interface of leadership, operations, and process optimization.