Chief Operating Officer (COO)

The Company is seeking a Chief Operating Officer (COO) to lead and enhance its enterprise-wide operating model, ensuring that the systems, structures, and processes required to support a high-performing national network are aligned, scalable, and consistently executed. The COO will be a mission-critical enterprise leader with direct accountability for operational excellence, transformation, and scaling across the network. This role requires a deep commitment to the organization's mission and vision, with an unwavering belief that operational excellence is essential to improving outcomes for students. The successful candidate will be responsible for leading a talented team and driving operational rigor, fostering a culture of accountability and continuous improvement, and ensuring the delivery of world-class support to regions and schools. Candidates for the COO position at the company should have a minimum of 15 years' of progressive executive leadership experience, with a proven track record in designing, transforming, and leading enterprise operating systems. The role demands a leader with exceptional communication skills, who is data-driven, and has a strong background in change leadership, collaboration, and influence. Experience in education, nonprofit, or other mission-driven organizations is valued, and experience in large corporate or similarly complex environments is highly attractive. The COO will be expected to lead and develop a high-performing operations team, scale operating systems, and provide the change management leadership necessary for successful adoption and execution. The position is based in New York City and requires a candidate who is prepared for significant in-person presence and frequent travel.