Head of Vendor Relationship Management

The Company is seeking a Head of Vendor Relationship Management to oversee strategic IT vendor governance, relationship management, commercial oversight, contract management, risk mitigation, and performance optimization across a large technology vendor portfolio. The successful candidate will be responsible for leading strategic vendor identification, supporting sourcing activities, driving contract renewals, and maintaining service continuity. Additionally, the role involves establishing governance forums, managing vendor KPIs, SLAs, and performance reviews, as well as monitoring vendor risks and issues in collaboration with internal stakeholders. Applicants must have a Bachelor’s degree or above in a relevant field, with 10-15+ years' of experience in IT vendor management, procurement, sourcing, contract management, IT service management, or technology delivery governance. Experience in managing complex vendor ecosystems within a global or regulated organization, particularly in Japan, is essential. The role requires a strong governance mindset, the ability to translate vendor performance into executive recommendations, and hands-on experience with various vendor management activities. Business-level proficiency in English and Japanese is a must, and a valid MBA or procurement/contract management certification is preferred. The ideal candidate will also have a proven track record in leading negotiation strategies to improve cost, quality, flexibility, and risk outcomes.