Head of Quantitative Operations

The Company is seeking a Head of Quantitative Operations to lead a dynamic team at the forefront of research, data, and client services. The successful candidate will be responsible for the day-to-day operations of the quantitative research and fieldwork function, with a focus on shaping operational strategy, driving service excellence, and developing a talented team. This role involves close collaboration with senior stakeholders, ensuring high performance, and long-term succession planning. The Head of Quantitative Operations will also be instrumental in maintaining quality standards, optimizing delivery, and supporting the implementation of strategic initiatives and continuous improvement programs. Applicants for the Head of Quantitative Operations position should have a strong commercial background in leading quantitative operations, research operations, or fieldwork teams, preferably within a market research, healthcare research, or data collection environment. The role requires a proven ability to manage people, projects, and competing priorities in a fast-paced setting, as well as experience in improving operational processes and driving high-quality client delivery. Strong stakeholder management, communication skills, and proficiency in quantitative research methodologies are essential. The ideal candidate will have an analytical mindset, excellent problem-solving and organizational skills, and be proficient with survey and research platforms, advanced Microsoft Excel, and broader Microsoft Office tools.