Executive Director, Corporate Deposits Product Servicing Greater New York City, NY Area

The Company is seeking an Executive Director to lead corporate deposit product servicing, serving as the central point of contact for clients throughout the account lifecycle. The role will set the servicing strategy and operating model, prepare the function for launch, and scale it as products and client needs expand. Responsibilities include overseeing onboarding coordination, digital access and payments support, resolving complex client issues, and building and developing the servicing team. The Executive Director will also own controls and governance, lead audit and regulatory engagement, establish service metrics, and guide technology, automation, and process improvements. Candidates should have at least 15 years of experience in corporate or commercial banking servicing, treasury services, cash management operations, or middle-office functions, including seven or more years of people leadership. Deep knowledge of corporate deposits, payments, digital banking servicing, onboarding, entitlements, wires, and exception handling is required, along with experience designing operating models and control frameworks in a regulated banking environment and leading a product or platform launch. A bachelor’s degree in finance, economics, business, or a related field is required; an MBA or equivalent is preferred. Strong strategic leadership, risk judgment, client focus, communication, data-driven performance management, and the ability to influence cross-functional partners are essential.

Hiring Company

Morgan Stanley