Senior Vice President, Journey Transformation & Strategic Projects, Private Banking, Consumer Banking Group Greater Singapore Area

The Company is seeking a senior leader to drive client-servicing journey transformation and strategic projects across private banking and wealth management. The role partners with journey owners and business and technology stakeholders to deliver seamless, client- and employee-focused outcomes. Responsibilities include executing the servicing transformation roadmap, bridging business requirements with platform delivery, and supporting user adoption and realization of business benefits. The successful candidate will identify operational bottlenecks, improve end-to-end processes, and implement risk-controlled automation and digital enhancements. They will also monitor performance metrics, lead strategic initiatives, and translate leadership objectives into actionable plans. Candidates should have a proven background in business transformation, process improvement, or COO functions within private banking or wealth management. Strong hands-on knowledge of end-to-end banking operations—including pre- and post-trade workflows, payments, retail banking, and complex servicing—is required. The role calls for experience in journey design, process reengineering, and large-scale user adoption, along with the ability to map complex processes and develop practical, scalable solutions. Applicants should bring strong strategic, analytical, and problem-solving skills, exceptional stakeholder management, and the ability to manage multiple initiatives in a fast-paced environment.

Hiring Company

DBS Bank