Head of Delivery

The Company is seeking a Head of Delivery to transform and scale its international delivery organization into a predictable, high-performing operation. The role will define the delivery roadmap, operating model, governance, responsibilities, and performance expectations, while taking end-to-end accountability for delivery outcomes. Responsibilities include managing critical project and customer risks, strengthening project governance and quality standards, and improving commercial discipline, portfolio oversight, and capacity planning. The Head of Delivery will also advance standardized implementation approaches, develop international teams, and coordinate closely with relevant internal functions and external implementation partners. Candidates should have experience leading delivery, implementation, professional services, or software organizations in an international B2B software, IT services, or professional services environment. They should bring a track record of scaling delivery operations, managing complex implementations, and improving delivery quality, efficiency, customer outcomes, and financial performance. Experience in regulated, security-sensitive, or mission-critical environments is preferred; defense experience is an advantage. Strong leadership in matrix environments and experience developing international technical and functional teams are required. A master’s degree in a relevant field is preferred, along with fluent English and willingness to travel internationally; Dutch or other European languages are an advantage.