Head of Delivery

The Company is seeking a Head of Delivery to transform and scale its international delivery organization into a predictable, high-performing operation. The role will define the delivery roadmap, operating model, governance, and performance expectations, while taking end-to-end accountability for delivery outcomes. Responsibilities include managing critical project and customer risks, strengthening project governance and quality standards, and improving commercial discipline, portfolio oversight, capacity planning, and financial performance. The Head of Delivery will also standardize implementation approaches, develop international teams, and coordinate closely with relevant internal functions and external implementation partners. Candidates should have proven leadership experience in professional services, software implementation, or delivery, ideally in an international B2B software, IT services, or professional services environment. They should understand complex implementations and have a track record of improving delivery methods, quality, resource planning, and financial results across multiple projects. Experience in regulated, security-sensitive, or mission-critical settings is preferred; defense experience is an advantage. Strong change leadership, matrix collaboration, and the ability to develop international technical and functional teams are essential. A master’s degree in a relevant field is preferred, along with fluent English; Dutch or other European languages are an advantage.