Head of IT

The Company is seeking a Head of IT to lead its technology function and guide a period of modernisation. The role will set the IT strategy and roadmap, improve infrastructure and business systems, and ensure technology supports operations across multiple sites and future e-commerce growth. Responsibilities include overseeing Microsoft 365 and ERP systems, strengthening cybersecurity and data protection, improving service delivery and processes, and managing the IT team and external technology partners. The Head of IT will work closely with senior stakeholders, balancing immediate operational needs with longer-term improvements while remaining hands-on when needed. Candidates should have proven IT leadership or management experience, ideally in a small or medium-sized, multi-site organization and within e-commerce, retail, manufacturing, or another product-led environment. Broad knowledge of Windows infrastructure, networks, cloud technologies, and Microsoft 365 is required, along with experience managing and developing IT teams. Familiarity with ERP platforms and system integration, automation, cybersecurity, information security, data protection, and business continuity is important. Strong stakeholder communication and commercial judgment are essential; experience supporting Apple Mac and creative software environments is an advantage.