Vice President, Executive Support Services

The Company is seeking a Vice President of Executive Support Services to provide highly personalized, hands-on technology support to senior executives and their administrative teams. The role owns executive technology requests and incidents through resolution, anticipates technology needs for meetings, travel, and other time-sensitive activities, and manages devices, applications, accounts, and access across work settings. Responsibilities also include protecting confidential information, coordinating with internal teams and external vendors, representing executive needs in technology projects and security changes, and tracking service performance to address recurring issues. The Vice President will serve as a trusted advisor, communicating proactively and balancing executive needs with security standards and policies. Candidates must have a bachelor’s degree in information technology, computer science, business, or a related field, along with at least 10 years of experience in technology support, workplace technology, or IT service delivery. Demonstrated direct support for C-suite executives, exceptional discretion, and strong knowledge of Windows, iOS, Microsoft 365, endpoint and identity management, networking, remote access, and multifactor authentication are required. Experience supporting devices, collaboration tools, home-office setups, and travel technology, as well as managing complex incidents and developing procedures and service documentation, is essential. Candidates should also understand information security and technology risk, communicate effectively, manage vendors and projects, and use AI tools thoughtfully.