Chief of Staff

The Company is seeking a senior leader to oversee the operations, staff, and service standards of multiple private residences. Responsibilities include leading and developing household managers and staff, establishing procedures and performance expectations, and overseeing maintenance, vendors, and capital projects through the team. The role also manages budgets and reporting, conducts structured performance reviews, and serves as the principal’s primary contact for residential matters. Candidates should have at least 10 years of senior leadership experience in luxury hospitality or high-end residential operations. They should bring a strong record of building and training teams, managing performance, and overseeing facilities and projects, along with sound financial skills. The position calls for polished judgment, discretion, and a self-directed approach to anticipating needs and resolving issues.