Associate Vice President, Specialist, Digital Product Management, Consumer Banking Greater Hong Kong Area

The Company is seeking an Associate Vice President, Specialist in Digital Product Management for Consumer Banking. The successful candidate will be a key member of the Digital Customer Acquisition, Ecosystem & O2O Transformation team, responsible for driving the bank's digital transformation initiatives. This role involves enhancing customer and product acquisition experiences, particularly in the context of online-to-offline (O2O) transformation. The AVP will lead as a Digital Product Manager, driving strategic projects to improve onboarding experiences and overseeing the product roadmap for the consumer banking business. Collaboration with business stakeholders to define a cohesive vision and establish clear delivery roadmaps is essential, as is ensuring effective project governance and seamless integration of business functions. Applicants must have a minimum of 8 years' experience in digital banking, with a focus on agile project management or product owner experience. A strong data-driven mindset, experience in digital onboarding, and customer acquisition, as well as AI knowledge, are advantageous. The role requires excellent storytelling and communication skills, creative thinking, and a strong desire to drive innovative ideas. The ideal candidate will have a solid understanding of the consumer banking business and wealth products and sales processes, with knowledge of UX design, customer discovery, and Adobe Analytics being helpful. The AVP will also be expected to champion innovative solutions, ensure compliance with project governance frameworks, and foster a positive work culture that emphasizes purpose-driven objectives and relationship-led collaboration.

Hiring Company

DBS Bank