The Company is seeking a Vice President of Digital Banking to lead the strategic and operational aspects of its digital banking function. The successful candidate will be responsible for translating organizational strategy into a comprehensive digital banking plan, including the development and execution of a digital product roadmap that enhances the member experience. This role requires a leader who can own the performance of various digital banking products and experiences, such as online and mobile banking, digital member onboarding, and deposit account-opening. The VP will also be tasked with providing leadership in technology, operations, and vendor management to ensure the delivery of simple, reliable, and exceptional member and team member experiences. Applicants for the Vice President of Digital Banking position at the company should have a minimum of 8 years' experience in digital banking, financial services technology, or a related field, with a strong preference for those with a background in regulated financial services. The role demands a leader with a proven track record in digital product management, technology implementations, and managing cross-functional teams. The ideal candidate will have a Bachelor's degree in a relevant discipline and at least 5 years of formal leadership experience. Key skills include the ability to establish and manage department goals, KPIs, and budgets, as well as proficiency in MS Office programs. The VP will be expected to foster a culture of engagement, accountability, and collaboration, and to ensure that digital banking products and operations meet the necessary quality, security, and compliance standards.

Hiring Company

Credit Union of Southern California