The Company is seeking a VP of Operations with a strong background in the insurance industry to take on a pivotal leadership role in the organization. The successful candidate will be responsible for leading day-to-day operations, building and scaling processes, establishing KPIs, and driving efficiency, profitability, and service improvements. This hands-on position requires a leader who is adept at managing teams, integrating business and technology, and is comfortable with both strategic and executional aspects of the role. Experience with Applied Epic is highly desirable, particularly in the areas of implementations, integrations, data migration, or process optimization. Applicants for the VP of Operations role at the company should have a minimum of 7 years' of progressive operations, business management, or general management experience, with a proven track record of leading cross-functional operations and building scalable processes. The role also involves managing key vendors, overseeing back-office functions, and leading operational due diligence and post-acquisition integration in the context of M&A. The ideal candidate will have a strong understanding of systems, data, process design, and technology integrations, as well as experience in managing strategic partners. Strong analytical, project management, and communication skills are essential, as is the ability to balance strategic thinking with hands-on execution in an entrepreneurial environment. The candidate should be commercially minded, solutions-oriented, and comfortable creating structure, accountability, and clarity within the organization.