The Company is seeking a Non-Executive Director with a strong consumer perspective to join its Board. The successful candidate will play a pivotal role in ensuring that the consumer experience and outcomes are at the forefront of the organization's strategy and decision-making. This is particularly important in the context of the significant changes currently being experienced in the retail energy market, including decarbonization, digitization, and evolving consumer expectations. The role involves providing independent insight, challenging the organization to consider the needs of all consumer groups, and promoting evidence-led, inclusive, and consumer-focused decision-making. Applicants for this role should be accomplished leaders with a background that includes a significant focus on consumer interests, needs, and outcomes. Experience in a large or complex organization, a regulated sector, a consumer body, or a public interest organization is highly valued. The ideal candidate will have a strong understanding of consumer behavior, protection, vulnerability, accessibility, and inclusion, and be able to translate this expertise into strategic challenges. The role requires the ability to consider the consumer implications of complex market, operational, data, and technology developments, and to weigh the potential benefits against risks and unintended consequences. Independence, credibility, and the ability to engage effectively with a diverse range of stakeholders are also essential.