Vice President, Business Operations Greater New York City, NY Area

The Company is seeking a Vice President of Business Operations to build and lead the operating capability that connects commercial demand with workforce capacity, resource deployment, engagement delivery, and profitability. The role will establish an integrated engagement lifecycle, coordinate staffing and shared capabilities, and provide leadership with clear operational recommendations and accountability. Responsibilities include forecasting demand and capacity, resolving resource conflicts, supporting proposal feasibility and engagement economics, and monitoring portfolio delivery risks. The executive will also lead business intelligence and process adoption, develop dashboards and reporting practices, and guide an approved operations team. Candidates should bring substantial progressive experience in business operations, resource management, or professional services delivery, including senior leadership in an agency, consultancy, or comparable client-service business. They should have a track record of building integrated operating models and leading change across teams, along with strong expertise in capacity forecasting, utilization, staffing models, engagement economics, and workforce tradeoffs. Experience connecting CRM, resource or project management systems, and financial reporting is required; familiarity with comparable platforms is relevant. Strong analytical, communication, executive presentation, collaboration, and people-development skills are essential, as is the ability to navigate ambiguity and handle sensitive business information. Experience in marketing, media, entertainment, sports, creators, or culture-driven advisory work is preferred.

Hiring Company

United Talent Agency