Head of HR Operations

The Company is seeking a Head of HR Operations to join their team. The successful candidate will be responsible for leading the delivery of recruitment and core people services, ensuring that HR operations are consistent, efficient, and compliant to support colleague retention and workforce requirements. This critical role demands a balance of strong compliance, commercial sustainability, and a focus on excellent service delivery and employee experience. Key responsibilities include delivering recruitment plans, working on workforce planning, owning end-to-end recruitment processes, leading workforce compliance, and standardizing onboarding and employee lifecycle documentation. The Head of HR Operations will also be tasked with maintaining the policy framework, owning HRIS administration, and leading the HR Operations team with clear service standards. Applicants for the Head of HR Operations position at the company should have senior HR operations experience within a complex or multi-site organization, a strong background in end-to-end HR operations, workforce planning, and recruitment leadership. The role requires a demonstrated ability to improve HR service delivery, processes, and employee experience, as well as experience in leading teams through growth, change, or organizational development. The ideal candidate will possess strong analytical and problem-solving skills, excellent stakeholder management, and the ability to balance strategic priorities with operational delivery. A relevant HR qualification is also necessary. The role offers a hybrid working model, with a greater on-site presence required during onboarding and the initial period in the role.