The Company is seeking a Chief of Staff to the Group Vice President of Sales. This pivotal role is focused on driving the strategic and operating outcomes that directly impact the performance of the Employee Experience business unit. The successful candidate will be responsible for a range of operating metrics, including specialist ramp-to-productivity, bundle attach rate, and pipeline coverage by segment. They will also be instrumental in the design and adoption of sales plays, and in maintaining cross-functional dependencies that are crucial for revenue growth. The Chief of Staff will be expected to have a strong executive presence, the ability to build credibility with senior leaders, and the judgment to push back when necessary. The role is not for someone who needs to be told what to do; it requires a proactive, action-oriented individual with a deep understanding of the business, product, and competitive landscape. Applicants for the Chief of Staff position should have a minimum of 10 years' of relevant experience, with a preference for those who have top-tier management consulting experience and an MBA. Operating experience within a large technology company, particularly in the enterprise software or AI sector, is essential. The role demands a candidate with a strong background in go-to-market strategy, and a proven track record of representing a specialist sales unit. The ideal candidate will have a startup background or comparable experience, be adept at operating in a fast-paced, dynamic environment, and possess strong commercial instincts with a fluency in data analysis. The Chief of Staff will be expected to own the executive narrative, and be capable of engaging with customers and senior leaders to drive the business forward.

Hiring Company

ServiceNow