Vice President, Customer Solutions Center Greater Jakarta, Indonesia Area

The Company is seeking a Vice President to lead its customer solutions strategy and execution in Indonesia. The role focuses on driving revenue growth through integrated customer solutions, advancing digital and acceptance transformation, and accelerating strategic initiatives. Responsibilities include partnering with commercial and product teams to identify opportunities, leading senior customer engagements, and deploying specialist sales, solution architecture, and technical resources effectively. The Vice President will also use market insights and customer feedback to inform commercialization and investment priorities, while representing the organization with senior stakeholders and ecosystem partners. Candidates should bring extensive leadership experience in payments, financial services, fintech, technology, consulting, or a related field, along with a record of commercial growth through solution selling, business development, product commercialization, or partnerships. A deep understanding of the payments ecosystem and experience leading large, geographically dispersed teams are required. The role calls for strong strategic, analytical, and financial acumen, as well as the ability to manage complex customer engagements and cross-functional initiatives. Excellent communication, negotiation, stakeholder management, and people leadership skills are essential; experience working with financial institutions, fintechs, merchants, governments, or other payment ecosystem participants is preferred.

Hiring Company

MasterCard