Regional Vice President of Client Human Resources

The Company is seeking a Regional Vice President of Client Human Resources to set the strategic direction for regional HR service teams and strengthen client satisfaction and retention. The role oversees leaders across multiple regions, monitors performance against goals and KPIs, and ensures consistent, high-quality service while adapting to varied client needs. Responsibilities include improving service models and processes, leading change initiatives, developing standards and performance metrics, and managing complex client and executive escalations. The successful candidate will build trusted client relationships, provide strategic HR guidance, and collaborate across functions to support client outcomes and operational effectiveness. Candidates should have a bachelor’s degree in human resources, business administration, or a related field, or an equivalent combination of education and experience. At least seven years of HR experience and four years of team management experience are required, along with a recognized HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP. The role calls for advanced knowledge of HR strategy, employment law, service delivery, process improvement, and performance management, as well as strong leadership, client advisory, analytical, communication, and project management skills. Experience with office software and HR information systems is required or preferred, and experience in the professional employer organization industry is an advantage.