The Company is seeking an Assistant Vice President for Employee Services, a role that is pivotal in providing end-to-end HR operational support across the employee lifecycle. The successful candidate will be a key subject matter expert, responsible for complex operational issues, and will work closely with HR teams, business stakeholders, and external vendors to ensure seamless employee services and an exceptional experience. Key responsibilities include maintaining the integrity of employee data, supporting various HR processes in compliance with policies and regulations, and driving initiatives to enhance operational efficiency and customer experience. The role also involves monitoring operational risks, ensuring compliance with employment regulations, and supporting the Team Lead in strategic and transformation initiatives. Applicants for this role at the company should be degree holders with at least 6-8 years' of relevant experience in HR operations, shared services, or a related operational environment, preferably within banking or financial services. A strong understanding of employee lifecycle processes, operational controls, and service delivery frameworks is essential. The ideal candidate will have a proven track record in managing complex operational issues, influencing stakeholders, and driving process improvement. Experience in HR systems, digitalization, process automation, or transformation projects is preferred, along with strong analytical, communication, and stakeholder management skills. The role requires a service-oriented, highly organized individual who can operate effectively in a fast-paced environment and is a proactive team player with a continuous improvement mindset.

Hiring Company

UOB