The Company is seeking a Vice President for Client Account Management. The successful candidate will be responsible for shaping a client experience that fosters trust, delivers outcomes, and strengthens long-term partnerships. This role involves leading a high-performing team that supports institutional clients across a broad range of investment and servicing needs. The VP will have the opportunity to influence service strategy, improve operating models, and elevate risk and control discipline. Key responsibilities include overseeing client servicing activities, serving as a senior escalation point for complex issues, and partnering with senior stakeholders to deliver coordinated outcomes. The role also requires driving strategic servicing initiatives, maintaining service standards, and leading complex client onboarding and change initiatives. Applicants must have a Bachelor’s degree and a minimum of 14 years' of relevant experience in asset management, asset servicing, institutional client service, or related financial services roles. The ideal candidate will have a proven track record in leading teams, managing complex client servicing operations, and driving organizational change. Strong stakeholder management, influencing skills, and a deep understanding of institutional client servicing, operational processes, and risk and governance practices are essential. The role demands a leader with strong analytical and strategic thinking skills, excellent communication abilities, and the capacity to balance client needs with operational requirements and business priorities. Experience in leading global teams, managing multi-regional stakeholder relationships, and a background in implementing digital transformation solutions are preferred.

Hiring Company

JPMorgan Chase & Co.