Chief Operating Officer (COO)

The Company is seeking a Chief Operating Officer (COO) to lead the scaling and professionalization of its operations. The successful candidate will be responsible for driving operational excellence, scaling processes, and building the necessary structure for sustainable, high-growth execution. This pivotal role demands a strategic mindset, a strong background in team leadership, project management, and operational delivery, with a focus on business growth, and a proven track record in a similar leadership position. The COO will work closely with the executive team to align operations with business strategy, optimize workflows, and ensure consistent executional excellence across all core departments. Applicants for the COO position at the company should have over 10 years' experience in operations, people, and project management, with a real estate background being highly valued. The role requires a leader with a strong analytical and problem-solving skill set, excellent interpersonal and negotiation abilities, and a native Spanish speaker with very good English. The ideal candidate will be adept at managing varied teams, from corporate roles to field-based operations, and will be instrumental in building a culture of excellence, collaboration, and continuous improvement. Key responsibilities for the COO include designing and embedding scalable systems, protecting margins, and upholding service excellence at every step of the operational lifecycle, from property acquisition and renovation to the active management of residential assets.